Important Information
Policies
To help make your stay at Four Points by Sheraton - San Francisco Airport in South San Francisco as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
At Four Points by Sheraton Hotel & Suites San Rafael, guest comfort and transparency are our priorities. Please review the following key policies to help ensure a smooth and enjoyable stay:
Check-In & Check-Out
Check-in: From 3:00 PM
Check-out: Until 12:00 PM
Early check-in and late check-out may be available upon request, subject to availability and additional fees.
Smoking Policy
This is a 100% smoke-free hotel.
A cleaning fee will apply for violations.
Pet Policy
Pets allowed upon request.
Charges may apply. Please contact the hotel in advance for pet accommodation details.
Children & Extra Beds
Children of all ages are welcome.
Extra beds or cots may be available on request, subject to availability.
Additional charges may apply.
Payment & Cancellation
Accepted cards: Visa, MasterCard, American Express, Discover
Cancellation and prepayment policies vary based on booking type. Please refer to your booking confirmation for specific details.
Parking
Free public parking is available on-site.
No reservation required.
Internet Access
Wi-Fi is complimentary in rooms and public areas.
For any specific concerns or requirements, guests are encouraged to contact Four Points by Sheraton San Rafael in advance.